Over the past two months, my cell phone carrier
has overcharged me by a total of $95.00.
I won't name which one it is, suffice to say their name begins with a B, ends in L and rhymes with hell.
And while they have been nothing but sweetness and charm when the mistakes were pointed out, doesn't it behoove them not to make these errors in the first place?
Each time the over-billed expense is reversed on MY NEXT BILL. So they get to keep that money for a full 30 days.
Just imagine, being given those free dollars to use x millions of customers each month...quite an useful little tool, don't you think?
I can only imagine people who, unlike me (!), don't have the luxury of time to pour through their bill every month line by line.
Can you imagine the number of corporate account holders who never even see their monthly bill!
So...caveat emptor...settle yourself in somewhere comfortable and pretty and...
CHECK YOUR PHONE BILLS CAREFULLY!
I though cell phone carriers were those little pouches in which one puts one's cell phone, to keep it from getting scratched to pieces. Besides, I thought cell phones were for those who had been in jail or prison — in which every cell had one of those phones.
ReplyDeleteAs for big companies "borrowing" your cash for a month, how else do you think they make money?
Tis a world that gets curiouser and curiouser by turn, Jacqueline. Sigh!
P.S.: I've seen the brochure for this year's Shaw Festival. Interesting plays they are mounting this year. Nothing as good as Androchles and the Lion, but good enough.
You stay in your lovely innocent world Rob-bear! It seems corporate deception is de rigeur these days - how I dislike that...sigh.
ReplyDeleteWe've been a little busy just lately...haven't even looked at this year's lineup. Must get myself back into the groove!
I (don't) like the way carriers advertise "$29.99/month" in big letters with a small almost invisible asterisk next to the price that takes you to the small print that says that this is the 'minimum' you'll pay each month and then load in all the 'extra charges'.
ReplyDeleteI want a 'telephone', not some gimmicky apps-bearing gadget like a Swiss Army Knife - all I want is to make and receive speech and text calls - nothing else! Try and by a phone that merely does that?
Not sure if you have Blackberry in your part of the world JohnD (Research In Motion)...a (sadly struggling) Canadian company. Even though I love my MacBook, I really, really like my blackberry telephone. I have no desire to have an IPhone...like you, all I want the phone for is to send and receive calls, and text messages - a more reasonable way for me to stay in touch with both of my daughters and my son-in-law who live a long way away from me. Why on earth would I want to watch a TV show or athletic event on that teeny-tiny screen??
ReplyDeleteBut then...I don't see the attraction in walking down the street drinking a coffee from a paper cup either...I'd rather make the time to sit down and drink it from a real cup. Dinosaurs, you and I!
Just stumbled onto your blog . . . looks like you have a true beef. I know that I have had things like that happen in the past and it does not put a smile on my face neither. Hope your tomorrow is brighter, Connie :)
ReplyDeleteHi Connie...I promise I don't complain all the time! I really do try to find beauty in all things. I just felt compelled to share this discovery! LOL!
DeleteI was an office manager for a small company at my last job and one of the things I did was go over the telephone bill - all 500 plus pages. You would not believe the mistakes I found. On one occasion, I saw they were charging us for a phone we did not have? Over the years, I found thousands of dollars in overcharges that we were able to get back. I always wondered though what I did not catch and was erroneously charged.
ReplyDeleteExtraordinary Sock'em...and the time it must have taken to check it all out!
DeleteNow I know why I have a pay-as-you-go phone. Or at least I did have; Lady Magnon has changed the sim card, and taken it to Australia with her. Women eh!
ReplyDeleteI'm not sure even PAYG keeps you safe...that just means they deduct the charges immediately - right or wrong! I'd still have a look at the bill to check things out.
DeleteHow rude!
ReplyDeleteGood for you for checking. I must admit, I'm one of those who wouldn't even notice ~ but can LEAST afford to pay the overcharge!
So now you know Nancy K...take the time and check it out!
DeleteGood Morning ~ I'm back and I'm following your journey now. I too love finding beauty in all the simple and lovely things found in our every day life. All we have to do is look around us. Have a great day! Connie :)
ReplyDeleteNice to have you here Connie...look forward to following your journey too!
ReplyDeleteOh Lordy!! I will have to find a carrier when I move back to the UK after 12 years in Spain. I am definitely making a note of this ,but haven't worked out who the company is??? Been away too long I guess ;-)
ReplyDeleteIt's a chore Vanessa....to be sure, but it must be done. Good luck with the search...I've no idea how it works in the UK...better ask Jeanne!
DeleteHi Jacqueline
ReplyDeleteYou are wise to check your bill. That is a significant mistake on the part of Ma ( your secret is safe with me) Have a great week
Helenxx
Caveat emptor right Helen...but please! cut me some slack! Have a great week yourself too!
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