Over the past two months, my cell phone carrier
has overcharged me by a total of $95.00.
I won't name which one it is, suffice to say their name begins with a B, ends in L and rhymes with hell.
And while they have been nothing but sweetness and charm when the mistakes were pointed out, doesn't it behoove them not to make these errors in the first place?
Each time the over-billed expense is reversed on MY NEXT BILL. So they get to keep that money for a full 30 days.
Just imagine, being given those free dollars to use x millions of customers each month...quite an useful little tool, don't you think?
I can only imagine people who, unlike me (!), don't have the luxury of time to pour through their bill every month line by line.
Can you imagine the number of corporate account holders who never even see their monthly bill!
So...caveat emptor...settle yourself in somewhere comfortable and pretty and...
CHECK YOUR PHONE BILLS CAREFULLY!